As Susan asks, "Does their response come from arrogance or smugness (as if they can do anything if they just put their mind to it)?" "Or perhaps these attorneys think mediation is a cinch and requires little to no training or expertise."
We “true” mediators are an extremely dedicated and professional group. We have years of training and experience behind us and are committed to learning and growing throughout our careers. To do our job well, we need:
- To be excellent facilitators and communicators;
- To bring a deep understanding of human nature to the table;
- To be problem solvers who help our clients reach a constructive resolution of their issues; and,
- We often have to do our work under the most trying of circumstances.
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